Established in February 2001 River City Glass and Design is a local business that has become a leader in its field. We are family owned and operated and pride ourselves in being a pinnacle glass company in the local community. With a total of over 20 years providing specialty glass applications our company has extensive experience locally as well as in the McCall, Ketchum and Sun Valley areas. We have long been the glass contractor that can be counted on as masters in glass projects that our competitors have never done before! We provide replacement windows, wood windows and vinyl windows for new construction or remodels, glass shower doors and glass shower enclosures, mirrors, table top glass, glass panels for frames etc, plexi glass, automobile windows, RV windows and glass and cabinet door glass inserts.
River City Glass always gives free and firm estimates on window replacement jobs, shower doors and other glass jobs before we do the work. River City glass is not always the cheapest glass contractor in the area, and never the most expensive, however, we will not provide cheap products or shoddy installation. We will only bid, sell and install jobs we know we can stand behind for the duration of the warranty.
We also stand behind our glass quotes. Our glass installers will not low-ball a bid just to get your business only to pretend that there were unexpected costs involved and have to raise the price in the end.
Its commonly believed that people will always get what they pay for. This is not entirely true in some ways in the glass business. For instance in the Boise/Nampa area we often give customers bids and discover that companies with comparable or lower quality products and services are 3 times what we will typically do the job for. Comparing apples to apples we usually beat the prices of our competition, and do a superior job for all our customers. Sometimes a glass company will play on emotions and fear to get customers to overpay for thier product; making them feel that they would be taking a risk by not hiring the most expensive guy. One such example is a ‘pet peive’ of one of our emplyees. One of our higher priced competitors is in the business of re-labelling thier Energy Star Qualified glass as being a different heat and light blocking window glass than what other companies provide. This window manufacturing company buys the same Low-E glass that all the window companies buy, but they sell it at an ourtrageous price by relabeling the product.
How do they get away with this? By re-naming thier window glass it doops the customer into believing this kind of heat blocking glass isn’t available in other energy efficient windows even though it is the exact same thing. They will even bring in a cheap peice of glass next to ”thier” glass and put a heat lamp behind each peice of glass so the customer can feel the difference. What they do not tell you is that the glass they are comparing it to is not the low-e glass that their competition would use in a window anyway. In fact it may be so thin that it would not be approved for use in a window at all. This is how they sell “common” high-grade glass then mark it up as if its unavailable anywhere else.
Also, some of these companies will provide a lifetime warranty with ALL of thier window installations to cover breakage for the life of the window for any reason. While this is a great idea we can sell you a warranty against breakage if you want it for thousands less, or you can just keep the lifetime manufacturers warranty which is effective against anything but breakage. On average a homeowner will replace less than 2 windows in his or her life so paying thousands for this is not something we force our customers to pay for unless they choose it. We can charge a modest price for a lifetime breakage warranty if its a feature our customer wishes to have and still beat the price of the competitor who includes the warranty in all thier packages.
We provide a quality product for a fair price with an unappolgetic emphasis on our customer service. No matter what the product, you can be assured you are getting the quality and workmanship you deserve and are paying for. You will get everything you need and nothing frivelous.
CALL TODAY TO GET A FREE QUOTE ON A HIGH QUALITY GLASS JOB THAT YOU CAN ACTUALLY AFFORD!! 208 573-2056
OUR CORE VALUES ARE THE FOUNDATION OF OUR BUSINESS!!
LEADERSHIP: At River City Glass and Design, you receive the kind of quality and service you expect from a leader. Our company is always evolving as the needs or our customers change and as new products and trends are created in the market. You can rest assured that, working with River City Glass and Design, you will enjoy the latest services, technology and developments in the industry.
TEAMWORK: We make it our responsibility to know you and your business. We work closely with you to ensure that the solutions we provide are tailored to meet your unique needs and challenges. We are committed to the success of your project.
CUSTOMER SATISFACTION: At River City Glass and Design, our highest priority is satisfied customers. You are important to us and you can expect us to go the extra mile for your business. Superior customer service is the hallmark of River City Glass and Design. We are proud to serve you and work hard to earn and keep your business.
Please give us a call today! Estimates are always free. No matter what the project, large or small we are happy to assist you.